FAQ's
On this page you will find frequently asked questions which hopefully will answer any query about office diner and using the office diner website. If your question is not answered on this page please contact us and we will answer it as soon as possible.
How many people do your platters feed?
Our sandwich and speciality bread platters serve 4 to 5 people, and our finger food, sweet treat and fruit platters serve 4 people each.
Do you only cater meetings?
Not at all! Have a look at our menu, we can deliver for your party, lunch or other occasion Monday to Friday 7am to 5.30pm.
Do you cater for dietary requirements like gluten free attendees?
We do! You can order any of our sandwich or salad bags gluten free which you can order through the website. Please add a note to our special request box about any requirements that you might need when ordering.
How late can I order?
You can order up to 3pm the day before delivery, but please feel free to contact us after this point or on the day in question and we will try our best to assist.
Can I change or cancel my order?
Yes! If you wish to change or cancel your order please email orders@officediner.co.uk or call us on +44 0207 833 3543, up to 4pm the day before delivery. After this time we cannot guarantee orders will be cancelled, as the kitchen staff may have already started preparing your order, but please let us know at your soonest conveinence and we will see what we can do.
How do we pay?
All our customers have a business account with 30 day payment terms and invoices emailed on the date of delivery. You can then pay by BACS, cheque or credit / debit card
Will you deliver to me?
We deliver everywhere in and around London! If your postcode is outside our usual area please call us, we may be able to deliver to you for a fee.
What are your delivery times?
Our breakfast deliveries are 45 minute slots and start from 7.30am. Extra delivery charges will be applied for deliveries requested before 7:00am. Lunch is delivered from 10.30am and are 45 minute slots, and you can have any slot you wish! When ordering please note that the time specified is the start of the slot so your delivery will arrive up to 45 minutes afterwards!
How much is delivery?
Due to current circumstances, all deliveries will have a minimum surcharge. Additional charges may apply to delivery zones further afield under a set spend. Please feel free to contact us with any further queries.
Do you supply disposables?
We operate a green policy so do not send out disposables with all orders! Please add them to the order or let us know
